Support
Something wrong, or a question the game doesn't answer? Write to [email protected]. We read every message.
Fastest way to report a bug
In the game, tap REPORT A PROBLEM (in Settings, in the Pause menu and on the battle result screen). It opens your Mail app with a ready message: game version, device, iOS version, graphics settings, how hot the phone was and the last lines of the game's log. You see everything before you send it, and nothing is sent unless you press Send.
If you write to us yourself, please include:
- your iPhone model and iOS version (Settings → General → About);
- the game version (shown on the title screen);
- what you did, what you expected and what happened instead;
- the mission or map, the army and the difficulty;
- for online problems: your player ID (Profile → Account) and the room code or the time of the match;
- a screenshot or screen recording, if you can.
Frequently asked questions
Do I need the internet?
Only for online battles. The campaign, skirmish against the computer, training, the arsenal and offline events all work without a connection, and the game downloads nothing after install. Offline play sends no data to us.
What do I need to play online? Do I need an account?
Online battles need a connection and an online account. Tap PLAY AS GUEST and the game makes an anonymous account for you — no e-mail or name. To keep your online profile safe or use it on another device, link Sign in with Apple or an e-mail code in Profile → Account.
How do I keep my progress on a new iPhone?
Campaign progress and settings travel through your own iCloud: sign in to the same Apple ID on the new device with iCloud turned on, and they come back on their own.
Your online profile (call sign, rating, leagues, online history) comes back when you sign in on the new device with the same method you linked — Sign in with Apple or your e-mail. A guest profile without a linked method is tied to the old device, so link one before you switch.
How do I delete my account?
In the game: Profile → Account → Delete account (also under Settings → Online → Account). Your online account, call sign, ratings and sign-in methods are deleted at once; if you used Sign in with Apple, the game's access is revoked at Apple too. Offline progress stays on your device; Settings → Data → Reset progress erases it, including the iCloud copy. No longer have the game? Write to [email protected] with the room code or date of a match. Details: Privacy Policy.
How do I report a player or an offensive call sign?
Tap REPORT on the player's leaderboard row, on an online battle's result screen or on a replay, and pick the reason. The player is not told who reported them. A moderator reviews reports within 24 hours. You can also write to [email protected] with the room code or the time of the match.
How do I block a player?
Open the REPORT sheet for that player and tap BLOCK PLAYER, then confirm. Their call sign is hidden from you. To undo it, go to Profile → Account → blocked players → UNBLOCK.
My phone gets hot or the game slows down
- In Settings, set Graphics to LOW and Army size to STANDARD; large armies are heavy for older phones.
- Under Performance, choose 30 or Battery instead of 60 frames per second.
- The game cools itself down when iOS reports heat, and Low Power Mode caps it at 30 fps.
- Take the case off and avoid playing while charging or in direct sun.
Still hot? Use REPORT A PROBLEM: the report says how hot the phone was, which helps us tune it.
How do I change the language?
Settings → Language: AUTO (follows your iPhone), ENGLISH or РУССКИЙ. Screens and subtitles switch at once; voices stay in English.
Will I lose my battle if the app closes or I get a call?
No. A campaign mission is saved as you play and resumes at the next launch. In a skirmish, PAUSE → SAVE & QUIT keeps it, and RESUME BATTLE on the main screen brings it back.
Does the AI cheat?
No. In a skirmish no level gets extra money or faster building, and the AI sees only what its units see, just like you. Hard wins by thinking: scouting, counter-attacks and hitting your weak spot.
Which devices are supported?
iPhone with iOS 26 or later.
How do I get a refund?
Purchases are handled by Apple. Request a refund at reportaproblem.apple.com. We'd still love to hear what went wrong.
Contact
Support: [email protected]
Privacy and data requests: [email protected]
Developer: Arman N., Ust-Kamenogorsk, Kazakhstan
See also the Privacy Policy and the Terms of Use.